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MagnetHub

Publish gated resources, manage download access, and track lead capture flows.

Verification unlock: This feature works best for verified websites. Verify your site now to run smoother Compass AI claim/download flows and higher-trust lead capture. Start here: Brands, Domains & Verification.

MagnetHub lets you offer downloadable resources (PDFs, decks, templates, etc.) and capture qualified leads through controlled access.

In The Credibility Compass, MagnetHub resources can be used from:

Public brand profiles.
Compass AI chat download flows.

What You Can Add

A MagnetHub resource is attached to a brand, typically with:

Title.
Type (for example pdf, ppt, xlsx, zip, or external link).
Asset URL / uploaded file.
Optional description.
Optional tags.
Enabled/disabled status.

Most teams use MagnetHub for:

Brochures and one-pagers.
Playbooks and checklists.
Case-study collections.
Templates and starter kits.

Uploading MagnetHub Files

A common workflow is:

Open your brand settings.
Add a MagnetHub entry.
Upload the file using the in-app uploader.
Save and enable the MagnetHub resource.

Behind the scenes, uploads use secure signed URLs and file-size limits.

If upload fails, verify:

File size is within allowed limit.
File type is supported by your setup.
The brand is active and you have owner access.

Enabling Download Access

A MagnetHub resource becomes downloadable when:

It is enabled.
It has a valid asset URL/file.
Access requirements (login/validated email, based on flow) are satisfied.

For chat-driven claims, visitors can unlock via email, receive a secure link, and then download.

Lead Capture Flow (Chat)

For Compass AI chat claims, the flow is usually:

Visitor requests a resource.
Visitor submits email.
System validates request and rate limits abuse.
Download link is sent via email.
Download is tracked as a lead event.

For new users, activation/account guidance can be included so future downloads are smoother.

Public Brand Profile Behavior

On public brand pages, MagnetHub resources can be listed with title/type/description.

Logged-in users may get direct download access (based on policy).
Guests are prompted through the gated flow (for example via chat-issued or validated access link).

This keeps resources discoverable while preserving lead quality controls.

Tracking and Analytics

MagnetHub activity contributes to measurable outcomes such as:

Number of claims.
Number of completed downloads.
Lead source attribution (for example chat flow).

Use this data to compare:

Which resource topics convert best.
Which pages/chat journeys generate most qualified leads.

Limits and Quotas

Depending on your plan and account configuration, limits can apply to:

Number of MagnetHub resources per brand.
Token/credit usage for downloads.
Claim/download rate limits to prevent abuse.

If downloads stop unexpectedly, check:

Brand-level setup (enabled + valid file).
Plan/credit status.
Temporary anti-abuse rate limits.

Troubleshooting MagnetHub

"Resource not found" or download unavailable

Confirm the MagnetHub resource is still enabled.
Confirm an asset/file URL is present and valid.
Confirm you're testing against the correct brand.

Download link expired or invalid

Generate a fresh claim/download flow.
Ask the visitor to re-request through chat if the link was single-use/expired.

Users report email received but cannot download

Verify the link opens in the same browser (cookies can matter for some guest flows).
Ask user to use the latest link from email.
Re-send from a fresh claim if needed.

Best Practices

Keep titles specific and outcome-oriented (for example "B2B SaaS Pricing Checklist").
Use concise descriptions so visitors know what they’ll get.
Keep files updated and versioned to avoid outdated resources.
Pair MagnetHub resources with relevant pages and Compass AI prompts for better conversion.

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