This Privacy Policy explains how Ideaclay (“we”, “us”) collects, uses, and shares information when you use Credibility Compass.
Information We Collect
Account information: name, email, password hash, organization, and billing details.
Usage data: log data, device and browser information, IP address, and interaction events.
Content you provide: URLs, brand details, and any data you upload or connect.
Third-party data: if you connect integrations, we may receive data from those services as authorized by you.
How We Use Information
Provide, maintain, and improve the Service and features;
Personalize your experience and provide insights;
Communicate with you about updates, security, and marketing (where permitted);
Detect, prevent, and address fraud, abuse, and security incidents;
Comply with legal obligations.
Sharing of Information
Service providers: we share data with vendors who process data on our behalf under contractual confidentiality obligations.
Legal: we may disclose information to comply with law, regulation, legal process, or governmental request.
Business transfers: in a merger, acquisition, or asset sale, information may be transferred as permitted by law.
We do not sell personal information.
Data Retention
We retain information for as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and context.
Your Choices and Rights
You may access, correct, or delete certain information via your account settings or by contacting support.
You may opt out of marketing communications by following unsubscribe links. You will still receive transactional or security communications.
Depending on your jurisdiction, you may have additional rights (e.g., data portability, restriction, or objection). We will honor applicable rights subject to verification.
Security
We employ administrative, technical, and physical safeguards appropriate to the risk to protect information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
International Transfers
We may process information in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers.
Children
The Service is not directed to children under 13 (or the age required by your jurisdiction). We do not knowingly collect personal information from children.
Changes to this Policy
We may update this Policy from time to time. We will post changes on this page and update the “Last updated” date. Your continued use of the Service signifies acceptance of the updated Policy.
Contact
Questions about privacy? Contact us at privacy@ideaclay.com.